If you have lost your files or did not make a backup as instructed on your original purchase and need a new download. Email us via the contact link above. Include the product name(s) and format. A rough purchase date will be helpful in verifying the original purchase as well. (An order number or invoice would be even better.) We will verify your purchase and send you new links manually. This will take up to 8 hours to occur. We are sorry we have to charge for this servce but the bandwidth costs are significant.
Also, if you have decided to switch from one format to another (WAV loops to REX, for example) there is a charge of $9.95 per volume. Select "Crossgrade" under the option after communicating with us. The number in the cart should correspond with the number of volumes you are crossgrading.